How to refund recharge ?

Created by Weebo Support, Modified on Wed, 29 Mar 2023 at 09:36 PM by Weebo Support

First ,login backend - Team - Cahsier information 

have to enable "Negative reverse recharge" for cashier rights 


Click on select member and search for the member 

Graphical user interface, application 
Description automatically generated


Open up the member details and click on recharge 

Graphical user interface, text, application 
Description automatically generated


Click on recharge amount and input a negative value 

Then click on confirm 

This will remove the amount from their recharge balance 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article