How to key in an open item with remarks?

Created by Weebo Support, Modified on Mon, 20 Jun, 2022 at 1:05 AM by Weebo Support

How to key in an open item with remarks?

Open item provides the flexibility of keying in any amount for products/services that may not be found in your menu. Adding remarks to the open item also provide better clarity to customer on what the purchase made is for.

  1. Click on the "Open item" key as seen below

  2. Enter the desired amount using the keypad provided, then click on "Confirm"

  3. Once added to chart, click on the item name to prompt the pop-up menu

  4. Click on the "Remarks" button and enter your desired remarks then click on "Apply"

  5. Once done and verified, click on "Pay" to proceed to payment page

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article